I specifically stated the truck needs to be finished and ready for pickup by 1pm. Because my husband works second shift and has to leave for work by 1pm. Greg said he put that into the computer, and since we had an 8 am appointment the truck would be done before that no problem. We even dropped the truck off the night before to insure it was there in time. But it wasn���t done until 2pm!!! This caused my husband to leave for work an hour late. This is unacceptable!
Brought car in for inspection. Was told I needed timing chains replaced. The car is a 2011 Traverse LT AWD with only 53,000 miles on it. There was a recall on this same problem in 2009 and 10 GM says problem was addressed and fixed in subsequent models. I feel there is still a problem because of the low mileage on my car. Everyone that I talked to that is a mechanic or has mechanical ability said the same thing. This should not happen with this amount of miles on the car. Called GM myself and was told that the recall doesn���t include my car year. Very disappointed in the response from GM. Have bought over 25 cars and they all have been GM models