I was treated well, having come without the proper insurance card. The dealers asked me to contact my insurance agent, who faxed the information with the correct date (I was using the new card). I was told what needed to be done and asked if I anted an extra for the tires; I didn't, and that was okay. In addition, I as pleasantly surprised that my car was washed after I got the car inspected. All in all, Nick's will be my new dealer for my Cruz now that Jim Crivelli's Chevrolet closed.