Chevy Service FAQs
Do you have a Chevy service question that isn't covered in the questions below? Call our service center at (724) 224-2700, or fill out our contact form. Nick Chevrolet is happy to help!
Chevy Service Questions
How often should I get an oil change?
Get your oil and oil filter changed somewhere between 5,000 and 10,000 miles. Consult your owner’s manual for the manufacturer recommended oil change interval.
My Chevy won't start. What should I do?
There are plenty of reasons that your Chevy might not start, mainly due to battery, alternator, or starter issues. You may need to replace the alternator, starter, or battery or faulty connections or ignition systems. We suggest starting with the battery first -- check to see if the battery is dead or needs to be replaced. If the problem isn't with the battery, chances are the fix is more complicated and needs to involve a professional to avoid replacing unneeded parts.
My Chevy "Check Engine" light is on. What is the cause for this?
The most common reasons the check engine light is on in your Chevy are:
- Faulty spark plug and/or spark plug wires
- Loose or cracked gas cap
- Broken or bad oxygen sensor -- check for a sharp decrease in fuel economy.
- Catalytic converter -- decreases fuel efficiency and difficult to replace, if this is the case consult a professional!
How long do key fob batteries last?
Your Chevy key fob batteries use lithum-ion battery cells, and usually last 3-5 years.
How do I replace my Chevy key fob batteries?
Replacing your Chevy key fob battery is simple -- just use a small screwdriver to remove the screw on the back of the key fob, remove the key fob cover, slide the old battery out, replace with a CR2025 battery with the positive side up, and then snap the key fob together and put the screw back in. Don't forget to dispose of the old batteries in a safe manner!
How often should I change my air filter?
Air filters are an extremely important yet often overlooked component. Your filter should be changed every 30,000 to 45,000 miles. Again, you can always check your owner’s manual or ask a service professional to inspect the filter to see if it requires replacement.
How often should I rotate my tires?
Tire rotation interval is similar to oil change interval. That’s why it is often recommended that you rotate your tires every time you get your oil changed.
When do I need to get new brake pads?
The great thing about brake pads is that they are designed to include things can “wear indicators.” When your brake pads require replacement, the wear indicator will rub against your rotor and make a distinct squealing sound.
If I'm fixing my car, where should I start for more information?
The owner's manual that comes with your Chevy is specific to your vehicle's year, make, and model. If you want to learn more about how your car operates, that would be the place to start. However, keep in mind that DIY car repairs are not covered by your Chevrolet or GM warranty, so we highly suggest using a GM service center.
If I'm bringing my car in to the Nick Chevrolet Collision Center, how long will it take to complete the repairs?
We try to complete most repairs the same day. If this is not possible, we will provide you with special transportation arrangements.
Chevy Warranty Questions
What services does my Chevy warranty cover?
Bumper to Bumper
From the first 2 years or 24,000 miles to 3 years or 36,000 miles defects in material or workmanship continue to be covered under the New Vehicle Limited Bumper-to-Bumper Warranty coverage. Specified major components are covered for the first 8 years or 80,000 miles, whichever comes first.
Tires
Coverage is for the first 3 years or 36,000 miles, whichever comes first. Wear-out is not considered a defect, and it may occur before the vehicle warranty expires. In this case, the owner is responsible for purchasing replacement tires, or seeking coverage solely from the tire manufacturer.
Sheet Metal
Corrosion coverage is for the first 3 years or 36,000 miles, whichever comes first.
Rust-through coverage is for the first 6 years or 100,000 miles, whichever comes first.
Engine
Chevy engine coverage includes all internally lubricated parts, engine oil cooling hoses, and lines. Also included are all actuators and electrical components internal to the engine (e.g., Active Fuel Management valve, lifter and oil manifold) cylinder head, block, timing gears, timing chain, timing cover, oil pump/oil pump housing, OHC carriers, valve covers, oil pan, seals, gaskets, manifolds, flywheel, water pump, harmonic balancer, engine mount, turbocharger, and supercharger. Timing belts are covered until the first scheduled maintenance interval.
Transmission
Transmission and transaxle coverage includes all internally lubricated parts, case, torque converter, mounts, seals and gaskets, as well as any electrical components internal to the transmission/transaxle. Also covered are any actuators directly connected to the transmission (slave cylinder, etc.).
Towing
Towing is covered to the nearest Chevrolet dealer if your vehicle cannot be driven because of a warranted defect.
Accessory Coverage
Most GM parts and accessories sold and permanently installed on a GM vehicle by a GM Dealer or GM approved Accessory Distributor/Installer (ADI) prior to delivery will be covered under the applicable portion (Bumper-to-Bumper, Powertrain, etc.) of the New Vehicle Limited Warranty. In the event GM accessories are installed after vehicle delivery, or are replaced under the New Vehicle Limited Warranty, they will be covered, parts and labor, for the balance of the applicable portion of the New Vehicle Limited Warranty, but in no event less than 12 months/unlimited miles.
Additional Coverage
Chevrolet includes two scheduled maintenance visits with the purchase or lease of new 2017 Chevrolet models
Chevrolet Included Maintenance includes only the following:
- Two maintenance visits within 2 years/24,000 miles (whichever comes first)†
- ACDelco dexos1®Oil and ACDelco Oil Filter Change (excludes Bolt EV)†
- 4-wheel Tire Rotation (excludes dual rear wheel vehicles, all Corvette models and select Camaro models - ZL1 model and 1LE package cars – due to their unidirectional tires; see Owner’s Manual for details)
- 27-Point Vehicle Inspection (MPVI)
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